The Official Warranty Guide 2.13

The Official Warranty Guide® provides a comprehensive resource for quickly determining factory warranty coverage on all vehicles. It outlines manufacturer-specific warranty policies, including guidelines, deductibles, extensions, and other relevant information, enabling professionals to access critical details efficiently.

• Enhance confidence when appraising used vehicles by understanding warranty coverage thoroughly.
• Clarify the applicable warranty transfer procedures and verify compliance with transfer requirements.
• Facilitate warranty repairs for factory defects and ensure emissions component repairs are covered, even after basic warranties have expired.

Key topics covered include:

• Exclusions and limitations of warranties
• Manufacturer assistance contact information
• Official manufacturer websites
• Useful contact numbers for customer support
• Interpreting Vehicle Identification Numbers (VINs)
• Gray market vehicle policies
• Customer satisfaction initiatives and programs
• Goodwill repair and adjustment policies
• Lemon law considerations
• Certified Pre-Owned program specifications
• State-specific warranty regulations
• Details on warranty extensions
• In-depth manufacturer warranty information